Frequently asked questions
FAQ
What is SYNCULT?
What is SYNCULT?
SYNCULT is a modern luxury brand blending fashion, design, and lifestyle. We focus on refined materials, timeless silhouettes, and elevated essentials — made for those who value precision, purpose, and individuality.
Where is SYNCULT based?
Where is SYNCULT based?
SYNCULT operates internationally with creative direction based in Hamptons. All production partners are carefully selected for their quality, ethics, and craftsmanship.
How do I contact customer support?
How do I contact customer support?
For all inquiries, reach us at info@syncult.com
Our customer care team is available Monday–Friday, 9 AM–6 PM (GMT -6). We aim to respond within 24 hours.
How do I track my order?
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can also track your order on our tracking page.
What is your return policy?
What is your return policy?
You can return unworn, unused items within 14 days of delivery for a full refund or exchange.
All returned products must include original tags and packaging.
To start a return, contact info@syncult.com.